Evaluation kit
Tell us interface, credentials and housing. We send a kit that matches, not a random demo.
Support
Engineering hours, EET
Design-in questions go to an engineer, not a generic inbox bot. Evaluation kits ship after we know your cards and host.
Firmware
UART formats and Wiegand maps are frozen per project. Field updates are discussed, not assumed.
RMA
DOA and field returns through the Finnish desk. Serial / batch on the label is required.
Change notices
RF-relevant BOM changes reopen evidence. You will be told before silicon or antenna moves.